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ICE-help system data

ICE-help system data

There are many fields that can be entered by the owner of an ICE-help item, all designed to make it easier for the finder to contact the owner of a lost item. In general, the more ways to contact you it is better for the finder and yourself.

If you do not enter a particular field, it will not be displayed to the finder.

The following fields are defined by ICE-help owners easily from the various web site pages. Click on each item to learm more. To see how this information is presented to the finder of an ICE-help item click here.


Sometimes a personal message to finders looking at your information can make a difference, and prompt them to make an extra effort to contact you or your other contacts in order to return what they have found and that had an ICE-help tag attached to it.
The message can be specific to the contents of the item, for example "This bag contains important medicines that the owner needs".
Or, they can be more general, such as, "Your effort to return this item will be much appreciated", or even, "Your effort will be rewarded".
Remember this info will only be visible when a person finding your item of luggage visits the web site. Therefore, it is quite safe to include your gender in this form, as it makes it easier to identify the owner of the ICE-help tag.
The most important piece of information you should use. Make sure it matches what is written on your tickets, boarding passes and other documents.
Family members can use one primary contact name, such as one parent, for all the tags.
If you are concerned about privacy, use only an initial for the first name and your surname. Omit also the title.
A mobile (cellular) phone number is often the best type of contact information to include on a luggage tag, only if your phone will be turned on during your trip.
If you are traveling somewhere where your mobile phone may not work, you need to use alternate forms of contact information (see other fields)
This can be helpful if you will have access to e-mail on your travels.
Consider using a personal or alternate email address if you're concerned about giving out your primary email address.
Also, you can add additional emails in the other contacts fields, such as the emails of your hosts or hotel at your destination.
List the phone number of your hotel or your business contact so you can be contacted while you are in an area potentially inaccessible to your mobile phone. It is better to have a local phone number, as finders of your items will have only to make a local phone call.
You may use the phone number and address of a friend at your home country, who has your itinerary, and knows how to contact you, or give further information to finders if you are not reachable.
Having an alternate phone number, such as a voice mail line or someone you can trust to receive messages for you is a good option if you will be staying at more than one accommodation. Again, it is better is this number is in the same area/country as your destination. You can have as many as you want contact details, along your journey.
Remember that many items are lost at airports, or during actual air travel. For this reason, it is important that you give your airline details.
Enter here details of the travel agency or organization, who knows you and has other means of contacting you.
It is useful to have the dates that you are going to be at particular destinations. This way, finders will know if you "are in town", and can make a special effort to try to return your items.
If you are going to multiple destinations, and have contact details in them, it is recommended that you enter their names, along with the dates in which you will be staying there. Finders can then look for the best contact to reach you, depending on your location.
Destination details